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Customer Service: Leaving a positive first impression
When you are using a company’s customer service what do you expect from them? In this video, you will hear part of a training course on customer service and how to create a positive first impression. Watch and answer the … More
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Why Customer Service Matters
When times are challenging and your business is running on a low budget, you find yourself in a position where you have to decide which area of the business to allocate funds to. Surely, to stay in business you need … More